Last updated: 8 April 2026
Progle’s services are billed against time worked by our personnel. Once hours have been performed, the corresponding fees are earned and are non-refundable under any circumstances. This includes, without limitation, fees for completed work, work in progress, and time reserved at the client’s request.
Either party may terminate or pause a future engagement in accordance with the notice provisions of the signed agreement between Progle and the client. Termination does not entitle the client to a refund of fees already invoiced or paid for work performed up to the effective date of termination.
Any question about an invoice should be raised with Progle in writing at gordon@gordonite.tech. Progle will review the query at its discretion. Raising a query does not suspend the client’s payment obligations, does not entitle the client to a refund, and does not vary clause 4.1 (No refunds). All fees for time worked remain payable in full. Where a chargeback is initiated in respect of fees properly earned for work performed, Progle reserves the right to defend the chargeback using its records of time worked and the signed engagement documents, and to recover any resulting costs from the client.
Progle does not contract with consumers. Statutory consumer cancellation rights (such as those under the UK Consumer Contracts Regulations 2013) do not apply to B2B engagements.
If invoices are not paid on time, work ceases after 72 hours of non-payment.
Progle Ltd, 1037 Sauchiehall Street, Glasgow, G3 7TZ, United Kingdom.
Email: gordon@gordonite.tech · Phone: +44 7943 848 239
Company number: SC634848 (registered in Scotland)